An operator is assigned to monitor a conference for its entire duration.
Operator Assist
Operators collect specific information about callers and place them into the appropriate conference.
Backdoor Line
While a conference is in progress, a separate phone line can be established for a direct communication between the operator and the leader of the call.
Web Based Conference Viewer
Web-based application that assists leaders in the control of Q&A conferences.
Web Based Conference Manager
Web-based scheduling tool where leaders can create and modify conferences, as well as view participants.
Operator Provided Lecture Mode
An operator places the conference in a "listen only" mode where all participants are muted while the leader speaks.
Operator Provided Q&A
The assigned operator runs a controlled question and answer session allowing the leader to address one question at a time.
Polling
During the call, an operator gathers responses to leader specified questions by requesting callers to press corresponding numbers on their telephone key pad.
Operator Dial Out
An operator dials out to specified phone numbers and manually places the callers into the appropriate conference.
Leader Dial Out
The leader initiates their own dial out by pressing *1 and joining callers to the conference.
Participant Lists
Operator collects requested participant information and compiles a report that is sent via email following the conference.
Name Record/Play
Callers are prompted to record their name which is played into the conference upon entering.
CDs and Tapes
Conference recordings can be requested in a CD or cassette format.
Digital Record/Playback
Within a conference, leaders can begin a recording via the telephone and playback the file for up to 30 days.
Individual Digital PlayBack
Participants can request to dial a separate playback phone number to listen to the replay of their conference.
Star Commands
While a conference is in progress, certain features are accessible via the touch tone phone.
International Toll Free
Certain international countries can connect to a conference call by dialing an international toll-free number.
Streaming
Allows the leader to listen to an mp3 file of a conference recording via the web or an email.
Transcription
Conferences can be recorded and transcribed into a Word document.
Readyshow Web Conference
Conference leaders can conduct PowerPoint slideshows, "follow-me" website tours, and application sharing sessions over the internet.
Self Registration
Participants register their information online prior to the conference and are given a unique pin code to use in addition to the participant/leader passcode.
Conference Available 24x7
This type of conference is available 24 hours a day, 7 days a week, and never requires scheduling.